Got questions?

Orders are typically shipped within 1-2 business days. You will receive an email with tracking information once your order is dispatched.

Delivery times depend on your location. Orders within the Netherlands usually arrive within 2-4 business days, while international shipments may take 5-7 business days.

Yes! Once your order is shipped, you will receive a tracking number to monitor the delivery status.

We accept returns within 14 days of delivery. Items must be unused and in their original condition. Please make sure the product is returned in its original packaging.

To initiate a return, please contact our customer service team at info@fabrix.com. Once your return is approved, you will receive instructions on how to send the item back to us.

Yes, once we receive and inspect the returned item, you’ll be refunded in full to your original payment method.

Orders can be canceled within 24 hours of purchase. Please contact our customer service team immediately if you wish to cancel your order.

Once an order is shipped, we can no longer cancel it. You may return the item after receiving it, as per our return policy.

Once we receive the returned item and process it, the refund will be issued within 5-7 business days. You will receive a confirmation email once the refund has been processed.

Refunds are issued to the original payment method used during purchase.